Honest Emergency Service
As a solo plumber, I can help with emergencies but I'm committed to my scheduled customers first. I'll always be honest about availability and response times.
Note: Response depends on current schedule
What Counts as a Plumbing Emergency?
Not sure if your situation requires emergency service? Here are some common plumbing emergencies that require immediate attention:
Emergency Response
1-Hour Response Time Available for Emergencies
Honest Emergency Service Approach
As a solo plumber using ServiceM8 scheduling, I believe in honest communication about emergency availability rather than unrealistic promises.
Honest Assessment
Call during office hours (01264 502027) or emergencies (07786 430391). I'll honestly assess your situation and tell you if I can help immediately or need to reschedule existing appointments.
Realistic Response
As a solo plumber committed to scheduled customers, I can't always drop everything immediately. I'll give you an honest timeframe and help you minimize damage while you wait.
Professional Service
When I arrive, you'll get the same thorough, professional service as my scheduled customers. Quality work that fixes the problem properly the first time.
Emergency First Steps
While waiting for our emergency plumber to arrive, here are some important steps you can take to minimize damage:
Shut off your water main
For burst pipes or severe leaks, turn off your main water valve to stop water flow
Turn off appliance water supply
For issues with specific appliances, turn off their dedicated water supply valves
Switch off water heater
For water heater leaks, turn off the power supply and water inlet valve
Contain the water
Use buckets, towels or containers to catch water and prevent further damage
Take Action Quick
Fast action can prevent extensive damage
Emergency Coverage Areas
We provide emergency plumbing services throughout Andover, Marlborough, Hungerford and the surrounding areas.
Not sure if we cover your area for emergency services?
Check your coverageEmergency Service Rates
We believe in full transparency with our emergency service pricing. Our emergency call-out fee covers:
Emergency Call-Out Rate
For after-hours emergency service
All rates include VAT. Additional parts or materials will be quoted before installation.
Need Emergency Plumbing Help?
Our emergency team is standing by to help you with your plumbing crisis
Call Now: 01264 502027